Our People
Let the experts at Dejavoo help you help your merchants.
Our People
Let the experts at Dejavoo help you help your merchants.
Dejavoo’s mission is to provide the payment industry with a unique, agnostic offering of secured terminal products. Our cloud systems, cloud-based back office applications, inventory control apps and custom payment software are innovative and unique in the industry. Dejavoo’s value-added features set new standards for vendors, contributing down the value chain of resellers, merchants and their patrons.
Mony Zenou: Founder, President & CEO
As the POS industry continues to vastly diversify within the modern digital era as we know it, Mony Zenou’s 25+ years of extensive knowledge, experience and hard work has been a fundamental factor in his success and overall contribution to the industry. Today, Mr. Zenou is the founder, chairman, President & CEO of iPOS Systems, LLC. However, Mr. Zenou began his journey in the payment industry when he founded, led and managed an Israeli company called Lipman in the robust American market, eventually earning the title of President and CEO of Lipman USA from January 1993 – October 2004. VeriFone acquired Lipman and all of its subsidiaries, including its American subsidiary Lipman USA (“Lipman Group”), for $798 million in October 2005. In 2006, Mr. Zenou engaged with Gemalto to be the exclusive representative of its Magic POS product line. Subsequent to VeriFone’s acquisition of Gemalto in 2011, Mr. Zenou then established a long-term partnership with Taiwanese based manufacturer Castles Technologies Co. LTD for its Vega and more recently, its Android product lines. In all of the aforementioned ventures, Mr. Zenou managed to transform and develop multiple unknown product lines into household names, trusted and supported by many processors, ISO’s, ISV’s and millions of merchants across North America.
As a leader who continues to revolutionize and expand the boundaries of an industry that has become the backbone of the global economy, Mr. Zenou’s commitment to providing a high level of service, innovation, quick time-to-market and cloud-based added value services makes Dejavoo’s POS products desirable, reliable and cost-effective. In today’s market, differentiation is key to customer retention and profit and with this in mind Dejavoo products have been carefully designed to deliver the highest level of sophistication by offering intuitive, customer friendly applications.
Dejavoo’s commitment to service and custom application has earned it a close relationship with over 500 resellers, trusted distributors and countless integrators.
Prior to his start at Lipman, Mr. Zenou served in the Israeli Defense Forces (IDF) and received two distinguished awards for excellence in the IDF Prestigious School of Sergeants and Officers, as well as a Medal of Honor for his bravery and leadership in battle throughout his service. Afterward, Mr. Zenou graduated from the Hebrew University of Jerusalem with a Bachelor of Arts in Political Science and International Relations. Moreover, because of his understanding of the importance of globalization in business from a young age, he completed a nine-month course in French language and culture at the Sorbonne Université in Paris, France. Mr. Zenou is fluent in Hebrew, French and English. Mr. Zenou moved to Puerto Rico in 2020, where he works from iPOS Headquarters.
Mony Zenou
CEO & Chairman of the Board
T: 1 (877) 358-6797 ext (102)
Joe Casella: Board Member
Joe Casella brings expertise in technical support management, as well as operations and facilities management. Joe began as one of the original Technical Support Managers at Lipman USA, 1993. While at Lipman Joe’s primary responsibility was to lead the technical support services group, but Joe also played a major role in customer service, the repair department, quality assurance, documentation, product training, and project management. In 2005 he was promoted to VP of operations of Lipman USA running the, HR, logistics and customer service, project management, quality assurance departments, and daily operations of the company.
Joe works closely with the CEO to develop and implement new strategies, products and new markets. He holds a Bachelor of Engineering Technology degree from New York Institute of Technology.
Joe Casella
Chief Operating Officer & Board Member
T: 1 (877) 358-6797 (ext 103)
Enrique Menocal: Chief Financial Officer
Enrique has 38 years of experience as a CPA, an Entrepreneur and as an SEC Financial and Operations Principal in various pertinent fields, which collectively give him a comprehensive base as our Company’s Chief Financial Officer.
From 2017 to 2019, Enrique was the Chief Financial Officer of a company dedicated to the reconstruction of housing units damaged during Hurricane Maria. During that period his company for repairing approximately 1,200 homes on the island.
For 21 years prior, along with two partners, Enrique was the CFO of a private Real Estate Development company, and also Construction Program Manager and Public Housing Manager for the Puerto Rico Public Housing Administration. During that period, he helped plan, design, permit, build and sell over 1,000 single-family residential units. Enrique also helped program manage the modernization of approximately a dozen Public Housing Projects with over $200 million in contracts, of which he was also the Procurement Director. During much of that time he also oversaw a management agent contract for the privatization of approximately 4,100 Public Housing Residential units in 32 projects.
Previously, Enrique he was the CFO & FinOp of Lehman Brothers Puerto Rico as well as an SVP in Lehman Brothers Inc. He was one of a handful of Puerto Rico residents to ever become a FinOp (Series 27). Lehman Brothers Puerto Rico Inc. was a standalone institutional broker dealer that reported directly to the NYSE.
From 1981 through 1988, Enrique worked as a CPA/Audit Manager for Coopers & Lybrand, specializing in the Financial Services Industry. As an auditor, his primary responsibilities included the preparation of audit reports, financial statements, and all Puerto Rico and U.S. government regulatory reports and tax returns as required of any particular client. He evaluated and redesigned internal control systems, and implemented computer-based management information and accounting systems. He also participated as an instructor in numerous in-house, national and international training seminars for professional staff, managers and partners.
Enrique graduated from the University of Pennsylvania’s Wharton School of Finance and Economics with a bachelor’s degree majoring in finance and accounting, and has been a CPA since 1983.
Enrique Menocal
Chief Financial Officer
T: 1 (877) 358-6797 (ext 187)
Dénis Mitskevich: CIO and GM, Dejavoo Europe
Dénis brings both his practical and innovation experience in coordinated Software Development, QA, code testing and maintenance to Dejavoo engineering. As Chief Information Officer, he is in charge of Dejavoo Cloud systems, coordinating Dejavoo’s development teams around the globe. Using advanced cloud tools and techniques, Dejavoo is able to develop faster than any of its competitors, obtaining quicker certification and embarking on new initiatives.
Dénis received a Masters of Science in Applied Computer Science at Novosibirsk State Technical University in 2009. His first role was as a business analyst for Pinpay Payment System in 2007 and in 2011 he became project manager of ATM software development for retail points of cellphone operator Mobile Telephone Systems where he performed an introduction of a Scrum as a software development process in the company.
Dénis joined Dejavoo in 2014 as Product Manager of System Solutions and took part in the building of DeNovo, STEAM, SPIn Proxy and Dejavoo’s latest addition, DejaPayPro. As a team leader, along with the company CEO, Dénis helped to develop our new industry-leading POS On Cloud System which incorporates DeNovo mobile, DejaPay and DejaPayPro.
Dénis Mitskevich
Chief Information Officer
Venkatarama Kalyanaraman: CTO and GM, DeNovo India
Venkatarama is a payment industry veteran with 22 years experience. He successfully co-founded a 150K merchant acquiring business in India and sold the venture to Worldline. His international and cross-cultural business experience stems from being the regional technical director for VeriFone, Asia Pacific.
Venkatarama Kalyanaraman
CTO & General Manager, DeNovo India
Mony Zenou: Founder, President & CEO
As the POS industry continues to vastly diversify within the modern digital era as we know it, Mony Zenou’s 25+ years of extensive knowledge, experience and hard work has been a fundamental factor in his success and overall contribution to the industry. Today, Mr. Zenou is the founder, chairman, President & CEO of iPOS Systems, LLC. However, Mr. Zenou began his journey in the payment industry when he founded, led and managed an Israeli company called Lipman in the robust American market, eventually earning the title of President and CEO of Lipman USA from January 1993 – October 2004. VeriFone acquired Lipman and all of its subsidiaries, including its American subsidiary Lipman USA (“Lipman Group”), for $798 million in October 2005. In 2006, Mr. Zenou engaged with Gemalto to be the exclusive representative of its Magic POS product line. Subsequent to VeriFone’s acquisition of Gemalto in 2011, Mr. Zenou then established a long-term partnership with Taiwanese based manufacturer Castles Technologies Co. LTD for its Vega and more recently, its Android product lines. In all of the aforementioned ventures, Mr. Zenou managed to transform and develop multiple unknown product lines into household names, trusted and supported by many processors, ISO’s, ISV’s and millions of merchants across North America.
As a leader who continues to revolutionize and expand the boundaries of an industry that has become the backbone of the global economy, Mr. Zenou’s commitment to providing a high level of service, innovation, quick time-to-market and cloud-based added value services makes Dejavoo’s POS products desirable, reliable and cost-effective. In today’s market, differentiation is key to customer retention and profit and with this in mind Dejavoo products have been carefully designed to deliver the highest level of sophistication by offering intuitive, customer friendly applications.
Dejavoo’s commitment to service and custom application has earned it a close relationship with over 500 resellers, trusted distributors and countless integrators.
Prior to his start at Lipman, Mr. Zenou served in the Israeli Defense Forces (IDF) and received two distinguished awards for excellence in the IDF Prestigious School of Sergeants and Officers, as well as a Medal of Honor for his bravery and leadership in battle throughout his service. Afterward, Mr. Zenou graduated from the Hebrew University of Jerusalem with a Bachelor of Arts in Political Science and International Relations. Moreover, because of his understanding of the importance of globalization in business from a young age, he completed a nine-month course in French language and culture at the Sorbonne Université in Paris, France. Mr. Zenou is fluent in Hebrew, French and English. Today, Mr. Zenou resides in Long Island, NY with his wife, Mira and four children.
Mony Zenou
Founder, Chairman & CEO
T: 516-439-4249
Joe Casella: Chief Operating Officer
Joe Casella brings expertise in technical support management, as well as operations and facilities management. Joe began as one of the original Technical Support Managers at Lipman USA, 1993. While at Lipman Joe’s primary responsibility was to lead the technical support services group, but Joe also played a major role in customer service, the repair department, quality assurance, documentation, product training, and project management. In 2005 he was promoted to VP of operations of Lipman USA running the, HR, logistics and customer service, project management, quality assurance departments, and daily operations of the company.
Joe works closely with the CEO to develop and implement new strategies, products and new markets. He holds a Bachelor of Engineering Technology degree from New York Institute of Technology.
Joe Casella
President
T: 1 (877) 358-6797 (ext 103)
Ray Bailey: Chief Engineer
A team member who has worked directly with Mony Zenou for over 18 years, Ray brings expertise to Dejavoo with an R&D in engineering, having received a Bachelor of Electrical Engineering degree from Polytechnic University (now NYU Tandon School of Engineering). One of the original engineers at Lipman, Ray has been in the engineering field for over 20 years and has worked at Intel Corp and Dialogic Corp, with a background in telephony, VOIP, real time operating systems and Point of Sale.
Ray’s responsibilities include interfacing with potential clients and the development, management and release of tailor made applications.
A team member who has worked directly with Mony Zenou for over 18 years, Ray brings expertise to Dejavoo with an R&D in engineering, having received a Bachelor of Electrical Engineering degree from Polytechnic University.
Ray Bailey
Chief Engineer
Chris Clarke: Corporate Sales Manager
Chris holds a Bachelors Degree in Business from NOVA Southeastern University (Ft Lauderdale, FL). Chris has over 20 years industry experience working with Chase Manhattan Bank, American Express, Lipman USA, VeriFone and Dejavoo. Chris now heads delivering technology to customers, managing emerging projects, and sales growth. He lives on Long Island and is married.
Chris holds a Bachelors Degree in Business from NOVA Southeastern University (Ft Lauderdale, FL). Chris has over 20 years industry experience working with Chase Manhattan Bank, American Express, Lipman USA, VeriFone and Dejavoo. Chris now heads delivering technology to customers, managing emerging projects, and sales growth. He lives on Long Island and is married.
Chris Clarke
Corporate Sales Manager
T: 1 (877) 358-6797 (ext 106)
Steve Gallo: Technical Support Manager
Steve holds a degree in computer technology from Briarcliffe College. An industry veteran with 20 years customer service/technical support experience and 10 years of managerial experience. Prior to joining the Dejavoo team Steve was the technical support supervisor for EVO Payments International and is currently the manager of technical support for Dejavoo.
Steve holds a degree in computer technology from Briarcliffe College. An industry veteran with 20 years customer service/technical support experience and 10 years of managerial experience. Prior to joining the Dejavoo team Steve was the technical support supervisor for EVO Payments International and is currently the manager of technical support for Dejavoo.
Steve Gallo
Technical Support Manager
T: 1 (877) 358-6797
Terrian Artis: Repair Manager
Having over 15 years of expertise in electronic repairs, Terrian Artis also has experience in customer service, technical troubleshooting, quality assurance and creative training & development. In 2018 she started working at Dejavoo Systems as a Repair Technician; her penchant in identifying and resolving technical issues is among the many skills that she brings to the table. At the start of her career, Terrian worked for six years as a Computer Repair Technician for the Royal Bank of Jamaica (now Sagicor). She relocated to Canada in 2005 and started working in the industry, repairing various models of devices for Ingenico Canada for over eight years. She later maintained the same position at a hi-tech business system in Canada. Terrian attended the Univesity of Technology in Jamaica and Concordia University in Canada. She holds a bachelor’s degree in Information Technology.
Terrian is now the Repair Department Manager, who not only works closely with our manufacturer but also initiates innovative training workshops and implements repair solutions for our repair team.
Terrian is very self-driven and motivated, and in her spare time, she enjoys listening to all genres of music, reading, and poetry. One of her favorite writers is from the classic, Emily Bronte.
Terrian Artis
Repair Manager
T: 516-921-6130 (ext 119)
Marlena Zatorska: Warehouse & Deployment Manager
Marlena brings over 20 years of experience to the Dejavoo team. Born in Poland, Marlena immigrated to the United States in 1990. Where she began her career in Logistics. Formally Marlena was the shipping and Warehouse manager at Lipman USA, as well she worked for Global Logistics, concentrating on imports and exports. She currently manages, Warehousing, Deployment and Logistics for the company. Her experience and management skills are a true asset and is the reason that Dejavoo exceeds its Service Level Agreement with it deployment and daily shipping deadlines.
Marlena Zatorska
Warehouse & Deployment Manager
T: 516-921-6130 (ext 123)
Kevin O'Connell: Relationship Manager
Kevin comes to Dejavoo in January 2018 as no stranger to the products we offer.
Having been in the MSP arena since early 2000, with companies like First Data, Vital (Now Tsys), NPC, Lead tech and support for sales ISO offices, as well as technical background including Microsoft A+ MCP certifications, he’s been using our product since Dejavoo’s inception, and beyond.
Prior to his experience in the Financial Services industries, Kevin is a veteran of the US Army Honor Guard, Ft Myer and Arlingon National Cemetary, Va, performing duties at the White House, Pentagon, and all throughout the nations capital.
Kevin has hobbies in exercise, crossfit, instructing group fitness, is a collector of all things comic book/DC/Marvel related, and enjoys the company of his dog Max, a mixed breed Lab rescue going on 6 years old.
After 2 years on our Sales force, Kevin has been chosen to lead the Sales and Support initiatives of our “DejapayPro” POS and DeNovo Systems, out of the new offices in San Juan, Puerto Rico.
Kevin brings years of technical Merchant Service terminal, POS, and Gateway support to his position here and is continuing to grow our company in Puerto Rico.
Kevin O’Connell
Relationship Manager
T: 1 (877) 358-6797 (ext 133)
Venkatarama Kalyanaraman: CTO and GM, DeNovo India
Venkatarama is a payment industry veteran with 22 years experience. He successfully co-founded a 150K merchant acquiring business in India and sold the venture to Worldline. His international and cross-cultural business experience stems from being the regional technical director for VeriFone, Asia Pacific.
Venkatarama Kalyanaraman
CTO & General Manager, DeNovo India
Ron Yannai: General Manager, Dejavoo Canada
Ron joined our company in mid-2017, bringing with him 15 years of Business Management leadership from his previous capacity as the Regional Business Manager for BT Global Services EM (ICT), where he served, sold and delivered to fortune 500 customers from different sectors (e.g. banking, Consumer Packaged Goods and Hi-Tech).
Ron works closely with the Mony Zenou (CEO) to develop Dejavoo’s strategy for the Canadian market and is responsible for the execution, sales, service and operations in Canada.
Ron has a BA in Business Administration (Hon.) and a Master of Law Studies from Bar Ilan University in Tel Aviv.
Ron is passionate about his customers and conducting business so feel free to reach out to him on +1 647 548-6765 or +1 647 430-0905.
Ron Yannai
General Manager
T: +1 647 548-6765
Dénis Mitskevich: General Manager, Dejavoo Europe
Dénis brings both his practical and innovation experience in coordinated Software Development, QA, code testing and maintenance to Dejavoo engineering. As Chief Information Officer, he is in charge of Dejavoo Cloud systems, coordinating Dejavoo’s development teams around the globe. Using advanced cloud tools and techniques, Dejavoo is able to develop faster than any of its competitors, obtaining quicker certification and embarking on new initiatives.
Dénis received a Masters of Science in Applied Computer Science at Novosibirsk State Technical University in 2009. His first role was as a business analyst for Pinpay Payment System in 2007 and in 2011 he became project manager of ATM software development for retail points of cellphone operator Mobile Telephone Systems where he performed an introduction of a Scrum as a software development process in the company.
Dénis joined Dejavoo in 2014 as Product Manager of System Solutions and took part in the building of DeNovo, STEAM, SPIn Proxy and Dejavoo’s latest addition, DejaPayPro. As a team leader, along with the company CEO, Dénis helped to develop our new industry-leading POS On Cloud System which incorporates DeNovo mobile, DejaPay and DejaPayPro.
Dénis Mitskevich
General Manager
Mario Cohen
European Director
T: +34-629-41-27-41