Updates

Payment Software Features Designed to Drive Sales

Notifications of Payment Software Updates

IPOSPAYS P2PE Notification Advisory

March 15, 2024

We are committed to uphold the utmost security standards for our services. Accordingly,  we have implemented multiple levels of security on servers and on terminals…

Dejavoo Implements Cost-Saving L2 and L3 Autofill Data Feature

January 12, 2024

L2 and L3 processing provide significant cost savings for merchants by lowering interchange rates…

Dejavoo + Paya ACH = the most secure partnership

January 3, 2024

Dejavoo, an iPOS Systems company, today announced the successful integration of Paya ACH…

Scheduled Maintenance for iPOSpays Gateway

June 5th, 2023

Scheduled maintenance to update database performance will last from approximately June 5th @ 2:00am EST to approx. 4:00am EST.

No outages are expected during this time, but some users may experience a slight delay when processing transactions.

Temporary downtime for iPOSpays STEAM Service

March 2, 2023

IPOSPAYS STEAM service (built in STEAM server to our gateway) was down for a temporary period. Our general STEAM service (dvmms.com/steam) for non-gateway terminals was not impacted.

PCI v4.0 expiry date for existing Z line terminals extended until April 30, 2024

December 13th, 2022

Due to industry feedback regarding global supply-chain disruptions, the PCI Security Standards Council has changed the expiration date for PIN Transaction Security Point-of-Interaction (PTS POI) version 4 devices from 30 April 2023 to 30 April 2024.

Product End of Life (EOL), Z3 and Z6 (V3P)

July 11th, 2022

Our supplier has announced the End of Life (EOL) of Castles V3P product, which includes the current models of the Dejavoo Z3 and Z6

DeNovo & STEAM Systems – Scheduled Maintenance

January 19th, 2022

DeNovo & STEAM scheduled maintenance will take place on Sunday, January 23rd, 2002 at 10.00pm EST until Monday, January 24th at 1.00am EST…

Price Increase Notification

December 30th, 2021

As an update to our previous announcement dated July 8th 2021, the impact of the global electronic component shortage, due to the supply chain challenges…

Correction to Jasper SIM Card Deactivation Date

November 30th, 2021

The termination date of the Jasper Prepaid SIMs has been advanced to DECEMBER 20th, 2021…

Disabling DeNovo & SPIn Services and its effect on your monthly invoice

September 3rd, 2021

We provide 3 ways to block the SPIn proxy server for a specific TPN…

Supply Chain Challenges – Price Update Notice

July 8th, 2021

As an update to our previous announcement dated April 6th 2021, the global electronic component shortage continues to impact our the supply chain for manufacturing Dejavoo payment devices….

Supply Chain Challenges

March 4th, 2021

As you may be aware there is a global electronic component shortage…

STATUS Update: System Initializing

February 26th, 2021

The following is an update to our previous announcements regarding “System Initializing.”

STATUS Update: System Initializing

January 18th, 2021

The following is an update to our previous announcements regarding “System Initializing.”

STATUS Update: System Initializing

December 31st, 2020

The following is an update to our previous announcements regarding “System Initializing.”

SIM Card Program Change
and Sunsetting of 3G Networks

December 23rd, 2020

Coming January 2021, we will be offering a new month to month 4G SIM program…

STATUS Update: System Initializing

December 11th, 2020

The following is an update to our previous announcements regarding “System Initializing.”

STATUS Update: System Initializing

November 20th, 2020

The following is an update to our previous announcement of sporadic, but non field recoverable, issue of terminals randomly freezing on “System Initializing.”

STATUS Update: System Initializing

October 29th, 2020

The following is an update to our previous announcement of sporadic, but non field recoverable, issue of terminals randomly freezing on “System Initializing.”

AURA 20200915 Release Notes

September 16th, 2020

New release notes below…

Software Update Version 20191205

August 19th, 2020

In the last few weeks, we have been working diligently to address a sporadic, but non-field recoverable, issue of terminals that would randomly freeze on “System Initializing”.

On July 8th we provided a correction to a specific memory issue caused by one specific credit card, which we thought may be the cause of the memory corruption, which was believed to ultimately be causing the System initializing freeze. Since most reported occurrences came from TSYS enabled terminals, we hoped that the fix would address the freeze issue and another related issue in where terminals were unable to commit transactions to the database causing the transaction number to either duplicate or revert back to transaction #1.  …. Click on LEARN MORE to continue